Are my AI agent's calls and conversations recorded so I can review them?

Yes. Every conversation is recorded. You get the full recording and a log of every conversation with the transcript, so you can see exactly what the agent said and did and when, all inside the system. For calls placed by a workflow, open the activity section to listen to the recording and read the transcript.

Listen to the first calls after you launch an agent to see where callers were interested, where they dropped off and how to improve the script.